Leading for Impact:Lessons from Operations Management

How can operational thinking strengthen leadership and drive meaningful social impact?

Join Amy Ward, Wei Cai Faculty in Residence in Hong Kong, Rothman Family Professor of Operations Management, and Charles M. Harper Faculty Fellow at the University of Chicago Booth School of Business, for an engaging evening of conversation with local industry leaders from Hong Kong Disneyland on Wednesday, February 25 6:00 - 8:30 p.m. HKT at The Hong Kong Jockey Club University of Chicago Academic Complex | The University of Chicago Francis and Rose Yuen Campus in Hong Kong.

In conversation with Anthony Blitch, director of park operations, and Anita Lai, vice president of communications and public affairs and chairperson of Make-A-Wish Foundation Hong Kong, the panel will explore how operational thinking supports effective leadership.

Drawing on global perspectives and Hong Kong’s unique context, the discussion will offer practical insights and inspiration to strengthen leadership, navigate complexity, and build organizational resilience in times of uncertainty. This is a must-attend event for professionals across mission-driven businesses, social enterprises, and nonprofits who aspire to lead with purpose and impact.

Register now to secure your virtual spot and discover ideas that change how you see the world.

Event Schedule
6:00 p.m. Registration and networking (with drinks and canapés)
6:30 p.m. Welcome remarks
6:35 p.m. Keynote by Amy Ward
7:05 p.m. Dialogue with Hong Kong Disneyland leaders (moderated by Amy Ward)
7:35 p.m. Audience Q&A
8:00 p.m. Networking continues

*Please note that no parking is available on campus

Part of the Social Impact Leadership Series (SILS), the event is presented by The Hong Kong Jockey Club Programme on Social Innovation (HKJCPSI) operated by the University of Chicago Booth School of Business. The series features prominent voices addressing timely challenges and opportunities in the social sector.